Terms & Conditions

Savorflower.com (the “Company”) maintains this website, and your use of it is governed by the following terms. By accessing and using this site, you agree to these terms of use and the privacy policy. The Company reserves the right to change these terms at any time, effective immediately upon posting.

Site Operation

The website is operated in the United Arab Emirates (UAE). If accessed from outside the UAE, you are responsible for compliance with your local laws. You may not use or export materials in violation of applicable laws. UAE law shall govern these terms, and any disputes will be handled within the UAE jurisdiction.

OFAC Sanctioned Countries

We do not trade with or provide services to individuals or entities targeted by OFAC sanctions, including terrorists and narcotics traffickers.

Eligibility and Representations

By using this site, you confirm that you are at least 18 years old. Minors under 18 must not register or transact. You also confirm that any content you submit does not infringe on third-party rights.

Permitted Use

You may only access this site for personal, non-commercial use. You may not reproduce or distribute any materials unless authorized. Deep linking is also not permitted without prior consent.

The cardholder must retain transaction records and merchant policies.

Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. The Company is not liable for any loss resulting from unauthorized access.

Delivery Address

All delivery addresses must be provided accurately. If no address is provided, delivery may be delayed. Redelivery charges will apply if the recipient is unavailable.

Product Images

Images on our site are for representation only. Actual products may differ slightly in color, shape, or font. For instance, cake designs are handmade and may vary.

Order Modification

Orders cannot be modified once they are prepared and ready for delivery.

General Delivery Terms

If the recipient is unresponsive or requests a delay, the product can be redelivered the next day for AED 40 (Dubai) or AED 50 (outside Dubai). If the product condition is compromised, it must be repurchased.

If there is no response from both recipient and sender within 24 hours of attempted delivery, the order will be canceled without refund.

Order Refusal

Before Preparation: If refused before the order is prepared, a refund may be issued.
After Preparation or Upon Delivery: If refused after preparation or during delivery, no refund will be provided. The sender may nominate an alternate recipient and will be charged AED 40 (Dubai) or AED 50 (outside Dubai) for redelivery.

License to Use Submitted Content

By submitting any content to the Company, you grant us the right to use, reproduce, and publish it globally and indefinitely. You waive any claims related to the use of submitted content, which will be treated as non-confidential and may be used for business purposes.